Returns & Exchanges
At Seraphina Treasures, we want you to be completely enchanted by your purchase. If your selection isn't the perfect fit, we offer a seamless 30-day return policy for all unworn fashion pieces in their original condition.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Parcel
Carefully pack your items in their original Seraphina Treasures packaging, ensuring all designer tags and security seals remain intact.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing